• Terms & Conditions

Terms & Conditions

Technology to monitor your use of our website

We gather and analyze information on our visitors’ routine use of this website. We use this information to monitor areas most frequently visited, to assist us to continue developing a value-added service. This information is preserved so our behavior, patterns, or individual personal information is not identified.

Usage of personal information collected

We need to collect other information or personal to ensure we meet our obligations to you, to inform you of new products and services, follow your instructions and also ensure our business is geared towards your needs.

Website use

You are permitted to use our website for your own purposes and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent. No part of this Website may be reproduced without our prior written permission.

Email or SMS promotions

We may use your personal information or other information to send you information on new services or products or our partners and their products and services that may interest you from time to time through email or SMS to you about us provided you have agreed to this. If you do not wish to continue receiving this information you may contact us and we will remove you from our list.

Third parties

While we try to link to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites. Our website may contain links to or from other sites. We recommend that you always read the privacy and security on such sites.
Whenever we commission other organizations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customer’s personal information to perform such services.
We will not disclose personal information to anyone outside the bank without your permission unless:

  • We are compelled to do so by law or in terms of a court order;
  • It is in the public interest to do so;
  • It is necessary to protect our rights.


Cookie technology consists of small pieces of data or a small text file that is given to your browser by our web server when you visit our website. This data is stored on your browser. The cookie is sent back to our webserver each time you visit our website. They cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet.
While you can set up your Internet browser to disable cookie technology, we do not recommend that you do this since some parts of this website and our online services may not function properly, or at all.

Security practices

We are committed to providing secure online services. As such, all interactions with our transactional sites are protected through encryption that complies with international standards. Encryption is used to protect the transmission of your personal information when completing online application forms. Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorized personnel only.
We have also employed the services of independent security experts to test and advise us on the security of our systems.
To ensure that you benefit from our security you should read the security tips we may post on our site from time to time.

Privacy and security statements applying to specific online services

Different online services and our other affiliates or entities may have their own privacy and security policies because the nature of their service or products demand a deviation from our general policy. These specific policies will apply to and exclusively govern your use of the particular online service.

This policy amendment

We reserve the right to amend this privacy policy at any time. All amendments to this privacy policy will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this privacy policy.
If you have any questions about this privacy and security statement, please email us on